You can look up order details with the email address you used when creating the order and the order number we provided in your confirmation email. Just go to lulujr.com/pages/orders and enter your email and order number. Note: Your order number is located on the bottom of your order form and starts with the letters SU, TU, or WU.Example:If your order number and email address return an error, contact our Lulu Junior customer service team for assistance. Please include your order number or book ID in the description when contacting us.Important: Your order status is not the same as your BOOK status. Please contact our Lulu Junior customer service team for the status of your book.