Knowledge Base

Getting Started 5

• Is there anything I need to purchase before starting my book?
• Are my order form and tracking code important?
• Which kits are supported? What about discontinued kits?
• What is the difference between Lulu and Lulu Junior?
• I am creating a children’s book. Can I publish and sell it on Lulu Junior?

Using Your Kit 8

• Completing Your Kit
• My kit has an expiration date. Can I still use it?
• Can I use art materials other than the markers provided?
• I lost some of my My Comic Book materials. What should I do?
• I lost some of my IlluStory materials. What should I do?
• Does Lulu Junior correct spelling errors or typeset the book?
• Are there a minimum/maximum page count or word count?
• What size author photo should I submit for the "About the Author" section?

Completed Kit Questions 11

• Where do I send the kit if I no longer have the included envelope?
• I cannot find my order form. What should I do?
• Can you ship to addresses outside of the United States?
• How long does it take to receive my book?
• How do I find my order status?
• Can I make changes to an order I have already submitted?
• I have an issue with the order I received. What should I do?
• How do I reorder my book?
• How much are additional copies of my book?
• Who owns the copyright to my book after it is completed?

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